Terms of service
TERMS OF SERVICE
Last Updated: November 7, 2026
Welcome to lunveroli. These Terms of Service govern your use of https://lunveroli.shop and purchases made through our online store, subject to applicable consumer protection laws.
1. ELIGIBILITY
Customers must have the legal capacity to purchase merchandise or appropriate permission from a parent or guardian.
Website use must comply with applicable law.
2. PRODUCT INFORMATION
We make reasonable efforts to provide accurate product descriptions, photographs, prices, and availability.
Minor variations may arise due to display settings or manufacturing differences.
3. ORDERS AND ACCEPTANCE
Submitting an order constitutes an offer to purchase.
An automated order confirmation acknowledges receipt but does not necessarily establish final acceptance.
We may verify payment, inventory, and shipping eligibility before fulfillment.
If a paid order cannot be fulfilled, an appropriate refund will be issued.
4. PRICING AND PAYMENT
Prices and applicable checkout charges are displayed before payment confirmation.
Customers must provide accurate billing details and use authorized payment methods.
Genuine pricing errors will be resolved according to applicable consumer laws.
5. SHIPPING AND DELIVERY
Orders are generally processed within 2–3 business days.
Estimated shipping transit is 20–45 calendar days after dispatch, additional to the processing period.
Orders with a merchandise subtotal strictly greater than $30 USD qualify for free standard shipping.
Please review the Shipping Policy before purchasing.
Mandatory consumer remedies for late or undelivered goods remain unaffected.
6. TAXES AND IMPORT CHARGES
Applicable sales tax, VAT, and import obligations will be handled according to relevant laws.
Customers will not be required to pay additional import duties or delivery-related taxes beyond the checkout total.
7. RETURNS AND REFUNDS
Eligible merchandise may be returned within 30 calendar days after delivery through our authorized free return service.
Approved refunds typically appear in the original payment account within 3–7 business days after issuance, subject to statutory deadlines.
Please consult our Return and Refund Policy for details.
8. CUSTOMER RESPONSIBILITIES
Customers must provide accurate contact, payment, billing, and shipping information.
Fraudulent orders, unauthorized access, malicious software, and unlawful interference with the website are prohibited.
9. INTELLECTUAL PROPERTY
Original website content, designs, product images, graphics, branding, and other protected materials belong to their respective rights holders.
Unauthorized commercial reproduction or redistribution is prohibited.
10. THIRD-PARTY SERVICES
Our store may use Shopify, payment processors, fulfillment providers, and shipping carriers.
Separate third-party terms may apply without limiting mandatory consumer rights.
11. WEBSITE AVAILABILITY
We make reasonable efforts to maintain a functioning and secure website.
Temporary technical interruptions or maintenance may occur.
12. LIMITATIONS OF LIABILITY
Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any rights and liabilities that cannot lawfully be excluded.
Other limitations apply only where permitted by law.
13. GOVERNING LAW
Applicable governing law and jurisdiction depend on the verified legal identity and location of the actual contracting seller.
Mandatory consumer protections, including those available to UK customers, remain unaffected.
14. CHANGES
We may update these terms to reflect operational or legal requirements.
Changes will not retroactively remove rights arising from completed purchases.
15. CONTACT
Store Name: lunveroli
Website: https://lunveroli.shop
Customer Service Email: dazahidalill2@outlook.com
The actual contracting seller's verified legal identity and business address must be included before publication.