Privacy policy
PRIVACY POLICY
Last Updated: November 7, 2026
This Privacy Policy describes how the lunveroli online store collects, uses, shares, stores, and protects personal information when customers visit https://lunveroli.shop, purchase products, or contact customer service.
1. PERSONAL INFORMATION WE COLLECT
Depending on your interactions with the store, we may collect:
- Names, email addresses, and telephone numbers.
- Billing addresses and delivery addresses.
- Order details, transaction records, and purchase history.
- Customer account information where accounts are available.
- Customer inquiries, returns correspondence, and support requests.
- IP addresses, device details, browser information, and website interaction data.
Complete payment card credentials are processed by authorized payment providers. We receive transaction details needed to administer orders and refunds.
2. HOW WE USE INFORMATION
We may process information to:
- Accept payments and fulfill orders.
- Arrange shipping and delivery.
- Provide order confirmations and tracking information.
- Manage returns, exchanges, cancellations, and refunds.
- Answer customer inquiries.
- Prevent fraud and maintain site security.
- Improve our website and shopping experience.
- Send marketing messages where legally permitted.
- Meet applicable legal, tax, and accounting obligations.
3. LEGAL BASES
Where applicable privacy laws require a lawful basis, processing may rely on performance of a contract, compliance with legal obligations, legitimate interests, or consent.
4. COOKIES AND TRACKING
Essential cookies may support shopping carts, checkout, website security, and customer preferences.
Optional analytics, personalization, and advertising technologies may be used if enabled.
Where legally required, we will request consent before using non-essential cookies or tracking technologies.
Customers may manage available choices through website privacy controls or browser settings.
5. INFORMATION SHARING
Necessary personal information may be shared with Shopify, authorized payment processors, fulfillment partners, delivery carriers, customer support vendors, fraud prevention services, and configured analytics or marketing partners.
Information may also be disclosed where legally required.
6. SHOPIFY PLATFORM
Our online store uses Shopify's e-commerce infrastructure.
Shopify may process customer information to provide commerce services and for other purposes described in its applicable privacy notices.
More information is available at https://www.shopify.com/legal/privacy.
7. INTERNATIONAL TRANSFERS
Personal information may be processed outside the customer's country of residence.
Where required by law, appropriate safeguards will apply to international transfers.
8. INFORMATION SECURITY
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, loss, and disclosure.
No internet-based system can guarantee complete security.
9. DATA RETENTION
Personal information is retained for as long as reasonably necessary to fulfill purchases, provide customer support, prevent fraud, maintain legally required records, and comply with applicable obligations.
10. CUSTOMER PRIVACY RIGHTS
Depending on applicable law, customers may have rights to access, correct, delete, restrict, or transfer qualifying personal information.
They may also object to certain processing, withdraw consent, or opt out of specified advertising-related uses.
Identity verification may be required for certain requests.
11. UNITED STATES PRIVACY RIGHTS
Residents of certain US states may have additional rights where relevant state privacy laws apply to the actual store operator.
12. UNITED KINGDOM PRIVACY RIGHTS
UK customers may have rights under the UK GDPR and related data protection laws.
Eligible individuals may complain to the UK Information Commissioner's Office.
13. MARKETING COMMUNICATIONS
Customers may unsubscribe from promotional emails through the instructions in those messages or by contacting support.
Necessary transactional communications may continue.
14. CHILDREN'S PRIVACY
Our store is not directed toward children making purchases independently.
We do not knowingly collect children's personal information contrary to applicable laws.
15. POLICY CHANGES
We may revise this policy when our business practices, technology, service providers, or legal obligations change.
Updates will be published on our website.
16. PRIVACY CONTACT
Store Name: lunveroli
Website: https://lunveroli.shop
Customer Service Email: dazahidalill2@outlook.com
Before publication, add the actual data controller's verified legal name and authorized business address. This policy must be checked against the store's actual cookies, data-sharing partners, marketing integrations, and retention practices.