Shipping policy
SHIPPING POLICY
Last Updated: November 7, 2026
Thank you for shopping at lunveroli. This policy describes order processing, delivery estimates, shipping fees, tracking assistance, and our procedures for lost packages.
1. ORDER PROCESSING
Orders are generally processed within 2–3 business days after payment confirmation.
Business days exclude weekends and US public holidays.
Processing includes payment verification, preparation, packaging, and handover to the shipping carrier.
2. ESTIMATED DELIVERY
Estimated shipping transit is 20–45 calendar days after dispatch.
The separate 2–3-business-day processing period is additional to this transit estimate.
Delivery estimates are not guaranteed arrival dates. Customs procedures, adverse weather, carrier disruptions, public holidays, and other circumstances may affect shipping.
3. SHIPPING DESTINATIONS
We primarily serve customers in the United States and the United Kingdom.
Available destinations are displayed during checkout.
4. SHIPPING CHARGES
Orders with a merchandise subtotal strictly greater than $30 USD qualify for free standard shipping.
For orders of $30 USD or less, any applicable shipping charge is disclosed before payment confirmation.
No undisclosed delivery charges will be added after checkout.
5. TAXES AND CUSTOMS
Customers will not be asked to pay additional import duties, customs clearance fees, or delivery-related taxes beyond the total disclosed at checkout.
Where necessary, the seller will arrange or cover these charges.
Applicable sales taxes, VAT, and import obligations will be handled according to relevant laws.
6. ORDER TRACKING
Tracking information may become available after dispatch.
To request an available tracking number or shipping update, email dazahidalill2@outlook.com with your order number and checkout email address.
Our customer support team will assist with available tracking details.
7. DELIVERY DELAYS
Customs inspections, carrier interruptions, severe weather, holidays, or incorrect shipping information may delay delivery.
If your order is late, contact customer support.
For UK purchases, the extended delivery timeframe must be clearly disclosed and agreed before payment confirmation.
Mandatory legal remedies for late or undelivered goods remain unaffected.
8. LOST OR MISSING PARCELS
If your package is missing or confirmed lost in transit, email dazahidalill2@outlook.com with your order information.
We will investigate with the carrier and arrange a replacement at no additional cost or an appropriate refund in accordance with applicable consumer protection laws.
9. ADDRESS CORRECTIONS
Please verify your delivery address before completing an order.
Contact us promptly if a correction is necessary. Changes may not be possible after dispatch.
10. MULTIPLE SHIPMENTS
Some orders may arrive in separate packages.
No additional shipping fee will be imposed solely because an order is divided into multiple shipments.
11. SHIPPING SUPPORT
Store Name: lunveroli
Website: https://lunveroli.shop
Customer Service Email: dazahidalill2@outlook.com